Information For Exhibitors

1. ADMISSION

Professional trade and business visitors only. Minors and members of the general public will not be admitted.
The Organiser reserves the rights to refuse admission or to remove any person without giving reason. This also applies during the build-up and dismantles period.

2. EXHIBITORS’ BADGES

Every booth of 9sqm is entitled to 3 badges for staff to man the booth. Booth at larger size will have badge to maximum 15 pieces per company.

3. FAILURE TO EXHIBIT

In the event where any of the Exhibitors, having confirmed and fully paid to participate in the exhibition; but fails to exhibit, due to no fault of the Organiser, payment submitted would be forfeited. These terms cannot be varied under any circumstances.

4. LIMITATION OF LIABILITY

Security will be arranged throughout the duration of the Exhibition. Organiser will do its utmost to ensure the security of the area. The Organiser, Venue and Official Contractor shall not be liable for the safety and security of Exhibitors, their employees, representatives, servants, agents, contractors or invitees, nor for any exhibit materials, articles, documents or other property of whatever kind, brought into the Exhibition venue at any time during the Exhibition.
The Exhibitor shall bear all liability, costs and expenses due to any loss, injury or contractors or invitees as well as that of any third parties and members of the public, however caused as a result of any act, omission, default or negligence on the Exhibitors’ part.

5. EXHIBITOR’S INSURANCE

Exhibitors shall make sure that they are fully covered by insurance including, but not restricted to, all risks on their property, exhibits or articles of any kind, public liability and comprehensive protection against any loss or damage caused by any circumstance whatsoever whether by reason of fire, water, theft, accident or any other cause. If the Organiser so demands the Exhibitor shall provide proof to the Organiser that the Exhibitor has adequate insurance cover.

Exhibitor must ensure that all their staff and the staff servants, agents or contractors are insured against claims for workman’s compensation. The period for which such insurance’s shall be maintained shall run from the time the Exhibitor or any of his servants, agents or contractors first enters the exhibition grounds, and to continue until he has vacated the exhibition grounds and all his exhibits and property have been removed.

6. BOOTH / SPACE ALLOCATION

Exhibitors would only receive their desired booth on first come first served basis. Exhibition Organiser reserves the right to make changes if deemed necessary.

7. SUBLETTING OF BOOTHS

The Exhibitor must not transfer, dispose of, part with or otherwise sublet the whole or part of his site, whatever for financial consideration or otherwise. The Exhibitor must, if he is an agent, distributor or licencee, state at the time of contract the name of the principle to be represented. This does not prohibit and Exhibitor displaying the products of a principle for whom he becomes agent, distributor of licencee after the time of contract, with the prior written permission from the Organiser.

8. PROMOTION DURING EXHIBITION

Exhibitors are reminded not to place stickers, signs or posters anywhere in the hall other than within their own booth space. Likewise, exhibitors’ representatives are not allowed to distribute brochures, invitations, etc, along the gangway or near the entrances. This is unfair to the other Exhibitors and an inconvenience to visitors.

9. INFRINGEMENT OF COMMON AREAS

All equipment, promotional material, furniture or exhibits are to be placed within the perimeters of Exhibitor’s own booth/space. Exhibitors are NOT allowed to put up any posters or promotional material in common areas; eg: pillars, walls, partitions, panel, etc.

10. FORCE MAJEURE

The Organiser shall not be liable to the Exhibitors for any delay, cancellation or non-performance of their obligations under the Contract, in each case to the extent that such occurrence is due to strikes, war, riot, floods, fire or any Act of God or any other circumstances not within their control.

11. SECURITY

Exhibitors and their staff will not be allowed in the exhibition hall after the show hours. If your displays are very valuable or sensitive and you wish to hire security personnel to attend to your stand exclusively during off show hours, please contact the Official Contractor. Please note that you may not use personnel from other security agencies.
All personnel in the exhibition hall must wear identification badges at all times. Additional Exhibitor Passes and Temporary Work Passes can be obtained from the Organiser’s office on-site. For security and safety reasons, exhibit movement in or out of the exhibition during show hours is not permitted without the written consent of the Organiser.
The Organiser reserves the right to request any of the Exhibitors, their employees, representatives, servants, agents, contractors or invitees, to leave and vacate the Exhibition venue as well as remove their Exhibition materials, if they should in any way cause chaos, discomfort, or threaten the safety and smooth proceedings of the Exhibition in any
manner whatsoever.

12. DISTRIBUTION OF PRINTED MATERIAL

The distribution of printed matter and circulation of advertising materials is permitted only at the stand space itself.

13. FIRE REGULATIONS

All materials used in stand construction must be properly fire proofed to international standards and also in accordance with local regulations.

14. POWER SUPPLY & LIGHTING

Supply Voltage: 415 volts 3-phase 4 wire system with neutral point solidly earthed or 230 volts single phase 2 wire system, both subjected to variance of +/-5%.

Frequency:  50Hz with a variation maintained within +/-1%.

Neon Lights:  Usage of neon lights is subject to the approval from the Event Organiser, should any Exhibitor use neon lights without prior approval from the Event Organiser, strict action will be taken against them.

15. FOOD & BEVERAGE POLICY

The Kuala Lumpur Convention Centre is the exclusive supplier of food and beverage at the Centre. No outside food and beverage can be brought into the Centre, either by Event Organisers, Exhibitors or third parties for sale, distribution and consumption on-site at any non “Food Exhibitions”.
The Centre operates under the Food Act 1983 and meets the requirements of ISO 22000 Food Safety Management which includes compliance with HACCP standard.

All food served in the Centre is HALAL.
Event Organisers and exhibitors must comply and adhere to these standards.

BOOTH CATERING REGULATIONS
No exhibitors per person shall distribute, sell or give away any items of food or drinks not supplied by the Centre to public or trade visitors.

Exhibitors can order on-stand catering via ESC Online Portal for the Beverage & Booth Catering Menu.
To find out more, please click the below link: BEVERAGE & BOOTH CATERING ORDER FORM .

16. SMOKING POLICY

Smoking is prohibited in the Kuala Lumpur Convention Centre. All public areas, inclusive of Foyers, Registration Counters, Meeting Rooms, Organiser’s Office, Restrooms, Hospitality Lounges and Exhibition Halls are designated as non-smoking zones.

17. AIR-CONDITIONING

Air-conditioning is not provided in the venue during the build-up or tear-down period. Air-conditioning will be provided to the venue two hours prior to the operational opening time and for one hour after the operational closing time.

18. STORAGE FACILITIES

The Centre does not provide storage facilities. Any storage requirement for early deliveries, late dispatches and for the holding of packaging materials must be formally submitted to either the Organiser or appointed freight forwarder.

19. DAMAGE & DILAPIDATION TO THE CENTRE

No attachment, fitting or detachment is to be made to the interior or exterior walls, floors, ceiling, or pillars of the Centre, without prior knowledge or consent from Centre’s Management. This includes any equipment or device which would be affixed to or suspended from, any structure of the Centre.

You will be held responsible for, and must have made good at your expense and without delay, all damage and dilapidation caused to the venue, or other infrastructure or any other property at the show by you or your employees, agents or contractors.